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Privacy Policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA OF USERS

This website and apps are (hereinafter the “Website“) provided by ERCULES COMUNICAZIONI (hereinafter “us” or “we”).

What is this information?
The information provided below describes, as required by the EU Regulation 2016/679, the processing operations performed on the personal data of the users visiting the ercules.it website and apps published by Ercules Comunicazioni.
The information provided does not concern other online websites, pages or services that can be accessed via hyperlinks on the above website.

Data controller
Visiting the website may result into processing data relating to identified or identifiable natural persons.
The data controller is Ercules Comunicazioni, located in Via Roma, 10 Chieri (TO) (Email: info@ercules.it, phone: +39 0119411080).

Using our mobile applications
You can access and use our mobile applications without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. When you use our apps, we do not collect or store any personal information. Your device may however transfer certain data to our third party analytics services. This is done for technical reasons and in order to extract statistical information on the service usage and to check the functioning of services. The following data are collected, briefly stored and used:

  • Number of users and sessions
  • Session duration
  • Operating systems
  • Device models
  • Geography
  • First launches
  • App opens
  • App updates

We do not use third-party analytics tools to track or to collect any personally identifiable information of our Users and we will not associate any information gathered from the statistical reports with any individual User.

Using our Website
When you call up our Website, your browser will transfer certain data to our web server. This is done for technical reasons and in order to extract statistical information on the service usage (most visited pages, visitors by time/date, geographical areas of origin, etc.) and to check the functioning of services. The following data are collected, briefly stored and used:

IP address
Date and time of access
Time zone difference to Greenwich Mean Time (GMT)
Content of request (specific site)
Status of access/HTTP status code
Transferred volume of data
Website requesting access
Browser, language settings, version of browser software operating system and surface

Moreover, to protect our legitimate interests, we will store such data for a limited period of time in order to be able to initiate a tracking of personal data in the event of actual or attempted unauthorized access to our servers (Art. 6(1)(f) General Data Protection Regulation).

Information on cookies and setting of cookies

Please refer to our Cookie Policy.


Website Analysis
On our Website we use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Google will analyze your use of our Website on our behalf. To this purpose we use the cookies described in more detail in the above table. The information collected by Google in connection with your use of our Website (e.g. the referring URL, our webpages visited by you, your browser type, your language settings, your operating system, your screen resolution) will be transmitted to a server of Google in the US, where it will be stored and analyzed. The respective results will then be made available to us in anonymized form. Your usage data will not be connected to your full IP address during this process. We have activated on our Website the IP anonymizing function offered by Google, which will delete the last 8 bits (type IPv4) or the last 80 bits (type IPv6) of your IP address. Moreover, Google is certified under the EU-US Privacy Shield, which ensures that an adequate level of data protection is maintained with respect to the processing of data by Google in the US.

You may revoke your consent to the use of web analysis at any time, either by downloading and installing the provided Google Browser Plugin or by referring to our Cookie Policy. Both options will prevent the application of web analysis only as long as you use the browser on which you installed the plugin and do not delete the opt-out Cookie. Further information on Google Analytics is available in the Google Analytics Terms of Use, the Privacy and Data Protection Guidelines of Google Analytics and in the Google Privacy Policy.

Use of contact forms
You can contact us directly via the contacts available on our Website. In particular, you may provide us with the following information:

Name, surname and title
Company
Country
Subject
Contact data (e.g. e-mail address)
Message
We collect, process and use the information provided by you via the contact forms exclusively for the processing of your specific request.

Transfer of data
For the processing of your data we will to some extent use specialized service contractors. Such service contractors are carefully selected and regularly monitored by us. Based on respective data processor agreements, they will only process personal data upon our instruction and strictly in accordance with our directives.

Processing of data outside the EU / the EEA
Your data will in part also be processed in countries outside the European Union (“EU”) or the European Economic Area (“EEA”), which may have a lower data protection level than European countries. In such cases, we will ensure that a sufficient level of protection is provided for your data, e.g. by concluding specific agreements with our contractual partners (copy available on request), or we will ask for your explicit consent to such processing.

Privacy of children
We recognize the need to provide further privacy protections with respect to Personal Information we may collect from children under the age of 13 and take many special precautions to protect their privacy. We do not require any Personal Information from children at any time. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us to request that we delete that child’s Personal Information from our Services.
We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our website contac forms without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission. We believe parents and legal guardians should be involved in the online activities of their children and suggest that parents do their best to provide their children with a safe and friendly online environment.

California privacy rights
Consumers residing in California are afforded certain additional rights with respect to their Personal Information under the California Consumer Privacy Act (“CCPA”). If you are a California resident, this section applies to you.
In addition to the rights as explained in this Policy, California residents who provide Personal Information as defined in the statute to obtain Services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the categories and specific pieces of Personal Information we have collected and disclosed.
Furthermore, California residents have the right to request deletion of their Personal Information or opt-out of the sale of their Personal Information which may include selling, disclosing, or transferring Personal Information to another business or a third party for monetary or other valuable consideration. To do so, simply contact us. We will not discriminate against you if you exercise your rights under the CCPA.

Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Mobile Application and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach
In the event we become aware that the security of our website or mobile applications has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice in the affected service.

Information regarding your rights
The following rights are in general available to you according to applicable data privacy laws:

  • Right of information about your personal data stored by us;
  • Right to request the correction, deletion or restricted processing of your personal data;
  • Right to object to a processing for reasons of our own legitimate interest, public interest, or profiling, unless we are able to prove that compelling, warranted reasons superseding your interests, rights and freedom exist, or that such processing is done for purposes of the assertion, exercise or defense of legal claims;
  • Right to data portability;
  • Right to file a complaint with a data protection authority;

You may at any time with future effect revoke your consent to the collection, processing and use of your personal data. For further information please refer to the sections above describing the processing of data based on your consent.
If you wish to exercise your rights, please address your request to the contact indicated below.

Contact
For any questions you may have with respect to data privacy, please contact us at the following address:

Ercules Comunicazioni
Via Roma, 10
Chieri (TO)
Italy

Email: info@ercules.it
Tel.: +390119411080

Amendment of Privacy Statement
We may update our Privacy Statement from time to time. Updates of our Privacy Statement will be published on the ercules.it  Website. Any amendments become effective upon publication on the above mentioned Website. We therefore recommend that you regularly visit the site to keep yourself informed on possible updates.

Last updated: 11 August 2021